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WDIC offers conflict resolution workshop in Coshocton

| April 25, 2017

COSHOCTON – Conflict in the workplace is very common and can cause real problems for business operations. There are strategies that can help. The Workforce Development Innovation Center (WDIC) at Central Ohio Technical College (COTC) is having a workshop called, “Conflict Resolution for Managers & Supervisors” on May 2 from 8 a.m. to noon on the COTC Coshocton campus, 200 N. Whitewoman St., in Montgomery Hall room 150.

The program focuses on the fundamentals of crucial conversations and how each personality or temperament responds to conflict differently. Participants will complete temperament assessments and then actively evaluate their approach at different stages of conflict, while also working through the process of conflict management and engaging in dialogue surrounding workplace bullying, and managing shame and blame.

“The purpose of the conflict resolution workshop is to provide training and support to supervisors and managers or those with recognized potential,” said Vicki Maple, director of the WDIC at COTC. “It is also ideal training for your emerging leaders who may be in consideration for advancement, or simply those who face conflict in the workplace daily whether it be within a team or from customers and clients.”

Addressing conflict and skill gaps that occur with rapid promotion and dynamic organizational change, this program provides maximum impact with an interactive session that takes a direct-approach to the relevancy of the dynamics of various organizational cultures where conflict is sure to occur. It’s ideal for businesses large and small, plus public service agencies and the manufacturing industry.

Participants will learn the technical terminology and methodology employed by the topic; often including team exercises to enrich the participants’ learning experience, enabling them to recall and apply the material long after the session has ended.

The conflict resolution workshop is available for an investment of just $89 per participant, and includes the program, training materials, refreshments/breakfast snacks, and a certification of completion. Registration takes less than a minute, and provides the convenience of online payment. Register at www.cotc.edu/wdic (Payment option will populate immediately upon registration submission).

COTC was ranked number one in Ohio and number 19 in the nation by PayScale in its 2016-17 College Salary Report ranking the best community and career colleges by salary potential. COTC is a fully accredited, public college dedicated to providing high-quality, accessible programs of technical education in response to current and emerging employment needs. COTC is the only technical college in Ohio operating four full-service campus locations: Newark, Coshocton, Knox and Pataskala.

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